Customer Service & Operation Centre

An operation centre is an essential part of an efficient water supply company.

Job Management System Development

Job Management System (JMS) is a system for monitoring the status of all leaks found, job orders, repair/installation works and other subsequent actions to be undertaken, in order to facilitate speedy leak repairs and other construction works.

Customer Call Centre Development

An operations centre is an essential part of an efficient water supply company. This room is the centre for monitoring all customer calls and subsequent actions undertaken to resolve any customer complaints. These customer complaints can include, low pressure problems, complaints of no water or dirty water, reporting of leaks or general problems observed in the system.

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